Loading...

We proudly offer our clients a full range of services during each phase of their project. From development and design to construction and installation, we will stand by you and be there for any after-service care.

OUR COMMITMENT TO SERVICE

Performance

Valka’s service support system is designed to provide clients with a high level of support and assistance when needed. Valka focuses on outcomes, meaning that we deliver what the client needs through our service offerings.

  • Preventive Maintenance
  • Regular Equipment Review

Reliability

We commit to proactively secure reliability and top quality service for.  Our tailor-made Service Contracts are designed to meet your needs through service availability, preventive maintenance strategies, remote equipment monitoring and spare part deliveries.

  • Customer Relationship
  • Relevant Information

Availability

Valka‘s service engineers will support you to ensure optimal performance with equipment up-time and extended life cycle being the key focus. Systematic case management will keep you informed through the entire process.

  • 24/7 Service Availability
  • Prefered Communication Channel

Phone: +354 430 0601

Customer Portal: Click here

Modular Service Level Agreements

Tailored to meet your needs

Our SLA’s are custom made for the individual customer. Designed to meet their specific needs for maximizing up-time, the performance and optimizing the total cost of ownership of the Valka products. The SLA secures a priority service and accommodates numerous benefits.

Words From Our Customers

We have seen considerable savings in our time, better operation of the equipment, better yield and quality of products, and our work is much more effective after signing the Service contract with Valka.

…the service engineers from Valka are highly skilled with a good overview of the equipment status and outline in a clear way the actions needed to secure the optimal performance of the equipment.

Valka’s personal approach, good cooperation and clear responsibilities is why I recommend the service contract…

RAGNAR AÐALSTEINSSON, Fleet manager, Rammi hf.

Service Brochure

Service Request

Simply fill out the form below and send it. We will get back to you ASAP.